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PowerSpec PC Systems: Support Tech Notes

Optane - Driver Update



Driver Update for Systems with Intel® Optane Memory

Intel is aware of an in issue that may cause systems with Intel® Optane™ Memory and Intel® RST 16.0.x to become unbootable.
The risk occurs with specific unexpected shutdown scenarios on Intel® Optane™ version 16.0.x such as power failures or system resets.
PowerSpec recommends that systems with Intel® Optane™ Memory update the driver.

Note: This software is for use only on PowerSpec systems with Intel® Optane™ Memory.

To determine the driver version currently installed:
On the Desktop, in the 'Type here to search' area, Type 'Memory'
Start the Intel Optane Memory app
Click 'Yes' to allow the app to run
On the left side of the Intel Optane Memory app, click 'About'
The version of the driver that is installed is at the top of the page
If the version is 16.0.xx, 16.5.xx, or 16.7.xx, then the driver should be updated


If the update is needed, download the driver:
Version 16.8.0.1000 of the Intel® Optane™ driver is available here
Save the software to a location that you can access.

Installation:
Navigate to where you have saved the software and double-click- SetupOptaneMemory.exe
Follow the onscreen instructions to install.
Restart the system when prompted to complete the installation.


Call Tech Support.
For fee-based technical support, please call
1-614-850-3670 or send us an email.
Remember, it's important to have your system, model, or serial number ready when contacting our support staff with technical questions. Need help?


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